Test Descriptions

A partial list of the tests offered in the OPAC software can be found below. For a more detailed view of each assessment and its testing focus, download the OPAC Test Descriptions data sheet. The OPAC office skills testing software contains a combination of over 50 computerized live and simulated modules from typing and data entry to medical, financial, and legal tests. “Live” tests interact with the actual versions of software found on your organization’s computer system. Simulated tests provide testing that closely resembles current versions of software used in offices, using relevant screens, quick keys, and methods for completing tasks just as a user would on the live software.

Each of the tests can be run through a basic content validation study at your location with your subject-matter experts (SME) using the included Validation Wizard.

In addition, users can create custom true/false, multiple choice, fill-in-the-blank, proofreading and keyboarding tests with the Test Writer. The Test Writer is also included in the OPAC software package.

Software Skills

Microsoft Windows XP
Microsoft Windows Vista
Windows 7
Microsoft Word Testing* (Word-processing)
Microsoft Excel Test Testing* (Spreadsheets)
Microsoft PowerPoint Testing* (Presentations)
Microsoft Access Test* (Databases)
Microsoft Outlook 2003
Microsoft Outlook 2010

*OPAC is compatible with any version of Microsoft Office up to 2013

Keyboarding Speed & Accuracy

Keyboarding Tests (Use ours or create your own!)
10-Key Speed & Accuracy Test
Data Entry Speed & Accuracy Test (with varying degrees of alpha and numeric characters)

Customer Service

Telephone Customer Service
Telephone Order Entry
Sentence Clarity

Clerical Skills

Reading Comprehension
Transcription (Dictation)
Alphabetic Filing and Numeric Filing
Minutes Composition
Letter Formatting


Bank Deposit
Bank Reconciliation
Petty Cash


Medical Keyboarding
Medical Terminology
Medical Transcription
Medical Proofreading
Legal Keyboarding
Legal Terminology
Legal Transcription
Legal Proofreading

OPAC Office, Clerical & Software Skills Test Demo Request Fill out the request form for the OPAC Office Skills Testing Demo

Complete the Suite. Ask a representative about ENCOUNTER online video soft skills, personality,
and customer service / call center assessments. A comprehensive pre-employment testing program
is just a phone call (800-999-0438), online form, or e-mail away.