Technical Support For Our OPAC Clients
OPAC Customers should check out the OPAC Users Group for answers. The OPAC User’s Group is a special access area for our clients that offers the latest information, training, and assistance about using OPAC.
In addition to using the User’s Group web pages as an initial OPAC support resource, OPAC User’s Group member organizations are exclusively invited to attend special webinars with our training division at BCG Institute for Workforce Development.
Please note: We are located in Folsom, California and are on Pacific Time.
We are here for you!
OPAC clients have access to their own OPAC representative, an OPAC client relations manager, and OPAC technical support expert. Toll-Free: (800) 999-0438, ext. 127 Local: (916) 294-4250, ext. 127 Fax: (916) 294-4255 E-mail: firstname.lastname@example.org
OPAC Plus – Premium Customer Support
Your purchase of OPAC is much more than a software purchase. All qualified clients receive the benefits of the OPAC Plus premium customer support program. Consider these valuable additions and services available only to those with OPAC Plus Premium Customer Support:
• Unlimited toll-free OPAC technical support one-year from purchase
• Complimentary OPAC software upgrades one-year from purchase
• Discounts on OPAC Plus renewals
• Free OPAC software updates
We encourage you to renew your OPAC Plus Premium Customer Support on an annual basis. It’s the best way to ensure that you will always receive the newest versions of the software. With OPAC Plus Premium Customer Support, you will always have access to the newest tests and enhancements regularly added to the system.
Make sure to ask your account manager for details about OPAC Plus!