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What Office and Computer Skill Tests are in OPAC?

Test Descriptions

A partial list of the tests offered in the OPAC software can be found below. For a more detailed view of each assessment and its testing focus, download the OPAC Test Descriptions data sheet. The OPAC office skills testing software contains a combination of over 50 computerized live and simulated modules from typing and data entry to medical, financial, and legal tests. “Live” tests interact with the actual versions of software found on your organization’s computer system. Simulated tests provide testing that closely resembles current versions of software used in offices, using relevant screens, quick keys, and methods for completing tasks just as a user would on the live software.

Each of the tests can be run through a basic content validation study at your location with your subject-matter experts (SME) using the included Validation Wizard.

In addition, users can create custom true/false, multiple choice, fill-in-the-blank, proofreading and keyboarding tests with the Test Writer. The Test Writer is also included in the OPAC software package.

Download the OPAC Test Descriptions Data Sheet (PDF)

Software Skills

  • Microsoft Windows XP
  • Microsoft Windows Vista
  • Windows 7
  • Microsoft Word Testing* (Word-processing)
  • Microsoft Excel Test Testing* (Spreadsheets)
  • Microsoft PowerPoint Testing* (Presentations)
  • Microsoft Access Test* (Databases)
  • Microsoft Outlook 2003
  • Microsoft Outlook 2010
  • QuickBooks
*OPAC is compatible with any version of Microsoft Office up to 2013

Keyboarding Speed & Accuracy

  • Keyboarding Tests (Use ours or create your own!)
  • 10-Key Speed & Accuracy Test
  • Data Entry Speed & Accuracy Test (with varying degrees of alpha and numeric characters)

Customer Service

  • Telephone Customer Service
  • Telephone Order Entry
  • Sentence Clarity

Clerical Skills

  • Reading Comprehension
  • Transcription (Dictation)
  • Alphabetic Filing and Numeric Filing
  • Minutes Composition
  • Letter Formatting
  • Proofreading
  • Spelling


  • Bank Deposit
  • Bank Reconciliation
  • Petty Cash
  • Math


  • Medical Keyboarding
  • Medical Terminology
  • Medical Transcription
  • Medical Proofreading
  • Legal Keyboarding
  • Legal Terminology
  • Legal Transcription
  • Legal Proofreading
Complete the Suite. Ask a representative about ENCOUNTER online video soft skills, personality, and customer service / call center assessments. A comprehensive pre-employment testing program is just a phone call (800-999-0438), online form, or e-mail away.

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